How to Make an Emergency Broadcast with PhoneLiveStreaming

1. Set Expectations: Prepare a value-added agenda. Explain what the invitee will gain when they attend your meeting to build their trust. NOTE: Make sure you understand your audience’s challenges in joining the meeting. CLICK HERE to request the Online Audience Builder guide (on the right).
2. Start by Connecting: Ask everyone if they can hear and see you okay by letting you know in the comments. Show you are concerned about the quality of their experience.
3. Front Load with Preliminaries: Start on time. Start with preliminaries to give everyone time to get connected. Starting on time builds respect with those who show up on time.
4. Introduce Leaders: Don’t assume everyone knows and sees what leaders are in the meeting. Making sure everyone knows the leaders, builds transparency. 
5. Don’t Hide Behind Slides: Show your face. Minimize the slides. If your system allows a video overlay in the corner, use it. Let people connect to you, the human.
6. Wrap Up the Meeting with Resources: Announce in the beginning that you have resources which will be available at the end of the meeting. This will encourage them to stay for the entire meeting. Providing concrete resources and channels shows you trust the audience and their valuable input to the process.
7. Know the Technology: Make sure you have good sound and lighting. Clarity builds openness.
8. Make the Meeting Accessible: “PhoneLiveStreaming has expanded Mendocino County Board of Supervisors’ ability to be transparent by providing a real-time telephonic meeting streaming option to our rural residents.” — Lindsey Daugherty, Senior Deputy Clerk of the Board, County of Mendocino (California)
9. Accept Feedback: Encourage the audience to take your survey, and they will tell you how you can improve your online meetings. Let your audience know that this is their meeting and that your goal is to serve them.

Invest inn time and trial and these nine steps will give you a start toward better meetings that build a stronger trust factor. Do be flexible and adapt to what works best for you and your team.